• bedroom with blue carpet and great view of the ocean

Accessibility at Fairmont El San Juan Hotel

We strive to create a culture of inclusion at Fairmont El San Juan Hotel. Our ADA-compliant rooms are thoughtfully designed to ensure your comfort and safety during your stay, and many of our hotel areas are fully accessible. Please contact us if you have any special requests related to accessibility, or if you need more information about our facilities and services.

History 1

Accessible Areas

  • Elevators
  • Exercise facility
  • Accessible Hotel restaurants
  • Accessible parking
  • Accessible parking spaces for cars in the self-parking facility
  • Public entrance
  • Registration desk
  • Accessible swimming pool
  • Route from accessible public entrance to accessible guest rooms, registration area, restaurants, exercise facilities, spa, and accessible swimming pool
bedroom with sofa and table

Additional Accessibility Information & Services

  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Accessible transportation (with advance notice)
  • Assistive listening devices for meetings upon request
  • Audible alerts in elevators
  • Bathroom doors at least 32 inches wide
  • Bedroom doors at least 32 inches wide
  • Braille elevator
  • Braille room numbers
  • Closed captioning on televisions or closed captioning decoders
  • Digital alarm clock available with sound and a vibrating pad
  • Evacuation chair available to help evacuate persons who require assistance
  • Level or ramp entrance into the building
  • Lowered emergency evacuation instructions
  • Service animals welcome
  • Strobe alarms
  • Swimming pool hoist for pool access
  • TTY for guest use
  • Van-accessible parking in the self-parking facility
  • Visual alarms for hearing impaired in rooms and public areas
  • Wheelchair ramp for lobby/reception access

Accessible Amenities

  • Wheelchair Accessible
  • Bath Tub with Safety Rails
  • Handheld Shower Head
  • Lever Handles on Doors
  • Roll-In Shower
  • Height Adjustable Peep hole
  • Wheelchair-Height Curtain Pulls
  • Strobe Lights for The Alarm & A Doorbell (Upon Request)